FOUNDER/QUALITY CONTROL
With 8 years in the pest control industry and 27 years in Kelowna, Steve Sr. isn’t our longest serving member, but he might just be our most creative. Don’t let his hair color fool you, Sr. is one of the very best at taking on the most diverse and complex challenges the industry has to offer. You can see Sr. driving around in his VW Quality Control Golf.
PRESIDENT/GENERAL MANAGER
After 7 years in the industry Steve Jr. has quickly developed an enormous pest control resume with no pest problem too big or small. Jr offers clients a fresh face in the market with a keen sense for the newest technological innovations, industry standards, business and client relations. Now the GM, Jr. plans to expand BugMaster’s market share while maintaining the benchmark customer service that BugMaster has become known for. Catch him in our office on Acland road or out in the field in his BugMaster Dodge Promaster.
SENIOR TECHNICIAN/FUTURE HALL OF FAMER
If you’ve had a pest technician in your home over the last dozen or so years, George has probably been there. With a whopping 15 years in the pest control business, George is our go-to guy for the toughest pest problems in the Okanagan. Our longest serving member, George has a reputation up and down the valley of being knowledgeable, friendly and providing top-notch service. You can find George in his BugMaster Hyundai Tuscon
FAIR-WEATHER BUG BUSTER
Do you live in the Southern Okanagan? Penticton, Oliver, or Osoyoos perhaps? Well if so, Paul is your man. Paul covers a lot of ground for us in the summers through the southern Okanagan. Paul represents what it means to be a BugMaster and has learned much in his 3-year tenure with us. Paul continues to grow and excel with us and provides his customers with everything they have come to expect from the BugMaster brand. Although Paul spends his spare time down where the sun shines a little brighter, you can still catch him during the spring and summer in his Cadillac.
JACK OF ALL TRADES
Chris Hall (it’s standard to call him by both the first and last name, kind of like the opposite of Cher) has been with us for the last 5 years, gaining good graces and satisfaction from clients across the valley. A true-to-name Right-Hand-Man, Chris can accomplish any task with precision, skill, and a smile on his face to boot (likely, an arsenal of dad-jokes and puns along with it). Chris brings a whole new meaning to service with a smile, and you can find him from Osoyoos to Vernon in his BugMaster Dodge Journey.
INSULATION KING/BUG TECH
Marc has been evolving his portfolio for the last 3 years with BugMaster and has developed a quick aptitude for all things pest related. Our site foreman for infestation recovery, Marc has a bright future in the Pest industry. If you’ve got noises in your attic, rest assured Marc will be the man to fix the problems and clean up the mess! Find Marc on our various job sites or en-route in his BugMaster Chev Silverado.
EXECUTIVE ADMINISTRATIVE SUPERHERO / CAPTAIN OF HERDING CATS TEAM MANAGEMENT / PURR PATROL OFFICER #1
Tessa is in charge of all the things that the field team is incapable of doing. This includes, but is not limited to, manifesto’s (shipping, not communist), bookkeeping, scheduling, graphic design, customer relations, AP and AR, receipt wrangling, phone answering and most importantly, nagging. She works tirelessly to ensure the back-end operations are a well-oiled machine.
PART-TIME DIRECTOR OF ORGANIZATION AND SANITY / OFFICE ASSISTANT / PURR PATROL OFFICER #2
Don’t let the hair colour fool you: Risha’s expertise in the administrative field does not go unnoticed here at headquarters. Our own part-time spreadsheet, chart, filing and problem-solving guru, Risha’s patience and data entry skills keep Tessa sane (very important) and creates organization for our team of busy technicians.
At BugMaster Pest Control, we value customer satisfaction! Dealing with a pest problem can be unpleasant, that’s why we want your experience with our services to be a positive one.
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