Frequently Asked Questions

Q: Do I need to leave the house when interior treatment is provided?

A: Although Perethryn, our typical pesticide of choice, is safe for humans and pets alike, it is recommended by the manufacturer to leave the premises for 45 minutes (until chemical has dried) after interior treatment has been completed as a precaution.

Q: Is treatment safe around pets/babies??

A: Our pesticide of choice, Perethryn, is made mainly from the dried flower heads of chrysanthemum flowers. Insects are much more susceptible to the neurotoxin effect caused by the perythroids in chrystanthemum flowers than mammals. Once the chemical has dried, you, your pets and your babies are free to roam openly in the treated area. We suggest keeping pets in a separate room until chemical has dried (as a precaution, we suggest 45 minutes).
If you or a loved one has specific health concerns or sensitivity, please ask us for a Materials Safety Data Testing sheet which will provide a thorough report on the pesticide we are planning to use in your home or business. These sheets will provide you with details on toxicity and active ingredients, directly from the manufacturer. All of our pest control technicians are highly trained and licensed. They follow the label application instructions exactly and precisely for a safe application.

Q. What is an Integrated Pest Management approach?

Integrated Pest Management (IPM) is an effective and environmentally sensitive approach to pest management that relies on a combination of common-sense practices. IPM programs use current, comprehensive information on the life cycles of pests and their interaction with the environment. This information, in combination with available pest control methods, is used to manage pest damage by the most economical means, and with the least possible hazard to people, property, and the environment.
IPM is a process that uses all necessary techniques to suppress pests effectively, economically and in an environmentally sound manner. IPM involves planning and managing ecosystems to prevent organisms from becoming pests. This requires identifying potential pest problems through monitoring and recording weather and pest population levels and establishing thresholds to make treatment decisions to reduce pest populations to acceptable levels. Management strategies may include a combination of biological, physical, cultural, mechanical, behavioral and chemical controls. Equally important is evaluating the effectiveness of the treatments.
The steps in an IPM program include straightforward inspection, identification of pests and conditions conducive to their presence, prevention recommendations, a customer consultation, sanitation, exclusion, evaluation and ongoing monitoring.

Benefits of using IPM:
Pest Prevention
Customer Awareness
Less Reliance on Pesticides
Improved Home Maintenance
Long-Term Solutions
Precise Pesticide Application
Effective and Environmentally Sensitive Protection

Q. Why should I hire a professional when I can try and do it myself?

A: Do-it-yourself options exist, and if DYI is the approach you’re aiming to take: why not!

BugMaster technicians are members of all government associations and have been expert-trained, to come equipped with the hands-on knowledge and effective techniques and products to rid of your unwanted guests the first time around. Our technicians are also well-educated in the knowledge of the habits, food preferences, life cycles and hiding spots of each pest being treated.
BugMaster takes great care and attention to the correct way to handle products, how to apply them, and how much product is necessary. We are committed to consumer education, recommending tips and alternatives you may not have previously thought of in order to maintain a pest-free home or business. These recommendations have proven to decrease new activity for the long-term ie: changing your habits that invite pests and discussing areas your unwanted guests like to hide.

Q: I have a pest problem, but I’m not sure what kind of pest it is, or where they are coming from.

Not to worry! Our government certified expert technicians are fully trained and continue to complete ongoing training in order to identify any pest.
BugMaster is happy to complete a full inspection at no charge, in order to properly identify the culprit and create a remediation approach unique to your situation.